Privacy Policy

1. Introduction

At LockVine, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. By using LockVine, you consent to the data practices described in this policy.

2. Information We Collect

We collect several types of information from and about users of our services, including:

2.1 Personal Information

• Contact information (name, email address, phone number)
• Profile information (profile picture, job title, company name)
• Payment information (credit card details, billing address)
• Authentication data (passwords, security questions)

2.2 Usage Data

• IP address and device information
• Browser type and operating system
• Pages visited and features used
• Time spent on the platform and interaction data
• Referral sources and exit pages

2.3 Content Data

We store the content you create, upload, share, or store using our services.

3. How We Collect Information

• Direct collection when you register an account or use our services
• Automated technologies such as cookies and similar tracking technologies
• Third-party sources like payment processors or analytics providers

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send transactional communications
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze usage patterns and trends
• Communicate with you about updates, promotions, and news
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential cookies: Necessary for the service to function properly
• Functionality cookies: Allow us to remember your preferences and settings
• Performance cookies: Help us understand how you use our service
• Marketing cookies: Used to deliver advertisements relevant to you

6. Data Sharing and Disclosure

We may share your personal information with:

• Service providers: Third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery, hosting services)
• Business partners: With your consent, we may share data with trusted partners to offer joint content or services
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer technology, regular security assessments, and restricted access to personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

9. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing of your data
• Data portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal data

To exercise these rights, please contact us using the information provided at the end of this policy.

10. Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to ensure your data is protected.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@lockvine.com.